Published on: June 9, 2025

Pallium India invites applications to the post of Quality Assurance Coordinator at Thiruvananthapuram.

Job Title: Quality Assurance Coordinator

Place of Job: Pallium India, Thiruvananthapuram

Qualification: Master of Hospital Administration (MHA) or related field.

Experience: 1 to 3 years

Language: Malayalam and English

Roles & Responsibilities
  • Leverage the academic knowledge to understand the various aspects of the service delivery and the application of quality indicators to improve the outcomes.
  • Manage and update Excel sheets, including data entry related to the quality improvement program.
  • Perform detailed Microsoft Excel analysis, create pivot tables, use advanced formulas, and design data visualizations to identify trends and monitor service outcomes.
  • Assist in the development and roll-out of new Standard Operating Procedures (SOPs) aimed at improving service delivery.
  • Ensure the effective and consistent implementation of SOPs across all departments, promoting high standards of practice and efficiency.
  • Serve as a liaison between departments, ensuring that all relevant teams are informed and aligned during the implementation of new indicators, SOPs, and quality improvement initiatives.
  • Prepare regular reports to highlight key insights and trends to facilitate data-driven decision-making.
  • Assist in the implementation of quality accreditation standards and the process of attaining relevant certifications (e.g:  NABH)
  • Directly interact with beneficiaries to gather their experiences and feedback

How to apply:

Please send your detailed CV to career@palliumindia.org with email subject as “Application for the post of Quality Assurance Coordinator at Pallium India

For more information write to: career@palliumindia.org

For other openings at different locations, please visit our Careers page.

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