How Little Things Matter a Lot

2010 October 7
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Welcome.

This is a picture of the poster that welcomed the delegates at the International Conference on Palliative Care in Developing Countries at Fresno in September.

It carried words of welcome in several languages in this world. Including “Swagat” and “Namaste”.

With that one stroke, the organizers conveyed a powerful message – that they care. That they cared for the feelings of others whichever country the delegate came from. Cared enough to take the trouble.

Kudos, the Hinds team.

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